Neko4d takes the protection of all members' personal information seriously. This privacy policy clearly explains how we collect, store, use and protect your data in line with industry best practices.
Six core principles that form the foundation of neko4d's commitment to protecting the personal data of all Malaysia members.
All members' personal information and financial transactions are protected by 256-bit SSL encryption technology. Your data cannot be read or intercepted by any third party during transmission.
Member information is stored on servers protected by multi-layered firewalls. Database access is restricted to authorised personnel only and is regularly audited by our internal security team.
Submitted KYC documents are processed through systems that comply with industry security standards. Document copies are retained only for the prescribed period and deleted once no longer required.
Neko4d has never and will never sell, rent or share members' personal information with any third party for marketing purposes without the explicit consent of the member concerned.
Every member has the right to access, correct, and request the deletion of their personal data. You can manage your privacy preferences and communication settings through your account dashboard.
Neko4d complies with applicable data protection laws and regulations. This privacy policy is reviewed periodically to ensure it remains aligned with current legal requirements.
Welcome to the neko4d Privacy Policy page. This document represents our written commitment to all members using the neko4d.fun platform — including our official website and mobile app. We understand that privacy is not merely a technical matter; it is a matter of trust. When you register and play with us, you entrust us with your personal information, and we do not take that responsibility lightly.
This privacy policy explains in detail what information we collect, why we need it, how we use it, who may access it, and what steps we take to keep it secure. It also outlines your rights as a member regarding your personal data and how to exercise those rights.
By registering or continuing to use the neko4d platform after the effective date of this policy update, you are deemed to have read, understood, and agreed to all provisions contained herein. If you do not agree, please stop using the platform and contact our support team to close your account.
Neko4d collects information from you through several means — directly when you register or use our services, and automatically through industry-standard tracking technologies. The following are the categories of information we collect:
| Data Categories | Examples of Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Registration form / KYC |
| Contact Information | Phone number, email address | Account Registration |
| Financial Information | Bank account number, bank name, digital wallet | Deposit / Withdrawal Process |
| Technical Data | IP address, device type, browser version | Collected automatically upon access |
| Usage Data | Game records, betting history, active session time | Collected automatically during gameplay |
| Communication Data | Support chat logs, survey responses | Interact with our team |
We do not collect sensitive information such as health data, political views or religious beliefs. For KYC purposes, we may request a copy of a valid MyKad or passport solely for age and identity verification. These documents are processed in a secure environment and deleted once verification is complete.
Every piece of information we collect has a clear and legitimate purpose. neko4d does not use member data for any purpose not stated in this policy. The following are the primary purposes for which your data is used:
When we use your data for marketing purposes, you can always opt out of receiving such communications. An unsubscribe option is available in every promotional email we send, or you may contact our support team directly to update your communication preferences.
Neko4d does not sell, rent or disclose members' personal information to third parties for commercial purposes. However, there are limited circumstances where we may need to share your data with certain parties, namely:
All third parties receiving neko4d member data are bound by legally enforceable data processing agreements. They are only permitted to use the shared data for the specific purposes defined and may not use it for their own commercial interests.
Member data security is neko4d's absolute priority. We continuously invest in the latest cybersecurity infrastructure to ensure your information is always protected against increasingly sophisticated threats in today's digital environment.
The neko4d.fun website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and ensure the platform runs smoothly.
You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the neko4d platform. For more information on managing cookies, refer to the help guide of your web browser.
As a neko4d member, you have certain rights regarding your personal data. neko4d fully respects and facilitates the exercise of these rights:
You have the right to request a copy of all personal data we hold about you at any time.
If your data is inaccurate or outdated, you may request an immediate correction through your account settings or our support team.
You may request the deletion of your personal data, subject to any applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request your data in a machine-readable format for transfer to another service where applicable.
In certain circumstances, you may request that we restrict how we process your data while an issue is being resolved.
To exercise any of the above rights, please contact the neko4d support team via live chat or email at [email protected]. We will process your request within 30 business days. For complex cases, we may require additional time and will notify you in advance.
Neko4d retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy or as required by law. The following is a general guide to our retention periods:
When data is no longer needed and there is no legal obligation to retain it, neko4d will securely delete or anonymize it in accordance with established procedures. Anonymized data can no longer be linked to a specific individual and may be retained for analytics and statistical purposes.
Neko4d reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, legal requirements or improvements in how we protect your data. Any material changes will be communicated to members via their registered email or a prominent notice on the website.
The "Last Updated" date at the top of this page will be updated whenever changes are made. We encourage you to review this page periodically. Continued use of the neko4d platform after changes are published will be considered acceptance of the updated privacy terms.
If you have any questions, concerns or complaints regarding this privacy policy or how we handle your personal data, the neko4d privacy team is ready to assist you at any time.
We value every piece of feedback from our members and are committed to resolving any privacy concerns promptly and transparently. Your satisfaction and trust are neko4d's top priorities.
Answers to the most frequently asked questions by Malaysian members regarding privacy and data protection at neko4d.